Privacy Policy for ekakkad.com

Last Updated: 11/09/2023

ekakkad ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information, including but not limited to:

Personal Information: This includes your name, email address, phone number, shipping address, billing information, and any other information you provide to us during registration, checkout, or when contacting our customer support.

Device Information: We may automatically collect information about the device you use to access our website or mobile applications, including your IP address, browser type, operating system, and device identifiers.

Usage Information: We may collect data related to your interactions with our website, such as the pages you visit, the products you view, your search queries, and other activities.

Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behaviour and preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for various purposes, including but not limited to:

Processing and fulfilling your orders.

Providing customer support and responding to inquiries.

Personalizing your shopping experience.

Sending promotional emails and updates with your consent.

Analyzing and improving our website and services.

Complying with legal obligations.

3. Disclosure of Your Information

We may share your information with third parties for specific purposes, including:

Service Providers: We may engage third-party service providers to assist with order processing, shipping, payment processing, and other essential functions.

Legal Compliance: We may disclose your information to comply with legal requirements, protect our rights, or respond to lawful requests from authorities.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

You have certain rights regarding your information:

Access: You can request access to the personal information we hold about you.

Correction: You can update or correct your personal information through your account settings.

Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions provided in our emails or by contacting us.

5. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on our website.

7. Contact Us

If you have questions or concerns about our privacy practices or this Privacy Policy, please contact us at info.ekakkad@gmail.com