Terms and Conditions for ekakkad.com
Last Updated: 11/09/2023
These terms and conditions ("Terms") govern your use of the ekakkad.com website, mobile applications, and services (collectively referred to as the "Platform"). By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Platform.
1. User Eligibility
You must be at least 21 years old to use our Platform and make purchases. By using our Platform, you confirm that you are of legal age in your jurisdiction to purchase and use hookah and vape products.
2. Product Information
We make every effort to provide accurate and up-to-date product information, including descriptions, prices, and availability. However, we do not guarantee the accuracy of this information and reserve the right to correct any errors or omissions.
3. Ordering and Payment
Orders: When you place an order on our Platform, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject your order for any reason.
Pricing: Prices are subject to change without notice. All prices are in Nepalese currency and include applicable taxes, where required by law.
Payment: We accept various payment methods as indicated on our Platform. By providing your payment information, you authorize us to charge the applicable amount for your order.
4. Shipping and Delivery
Shipping: We will make reasonable efforts to ship your order promptly. Shipping times and methods may vary, and we are not responsible for any delays caused by carriers.
Delivery: Risk of loss and title for products pass to you upon delivery. It is your responsibility to inspect the products upon delivery and report any issues promptly.
5. Returns and Refunds
You may return or exchange products purchased from us within 14 days from the date of order placement. To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when you received them.
6. User Accounts
Registration: You may be required to create a user account to access certain features of our Platform. You agree to provide accurate and complete information during the registration process.
Account Security: You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.
7. Privacy
Your use of our Platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Limitation of Liability
To the extent permitted by law,ekakkad shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Platform.
9. Termination
We reserve the right to terminate or suspend your access to our Platform without notice for any reason, including if you violate these Terms.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of Nepal Government. Any disputes arising out of or in connection with these Terms shall be resolved through negotiation, arbitration, or litigation as determined by ekakkad.com
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our Platform, and your continued use of our Platform after such changes constitutes your acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at info.ekakkad@gmail.com
